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« End–to–End IT Service Management with BMC and newScale | Main | ITIL: 4 Experts Share Keys to Success »

Comments

Antonio Valle

Well... actually this post was started by yourself a long time ago:

http://servicecatalogs.typepad.com/servicecatalogs/2006/06/our_definition_.html

when I read your article, it inspired my post "Fast Food or a la carte" at

http://gobiernotic.blogspot.com/2006/08/cat-fast-food-o-la-carte.html

Then, the Computer World article was published and finally the loop has been closed with your last post :-)

Restaurant flavours are arround the ITIL world?

Regards!
Antonio

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