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Recent Posts
- Maybe the best service management case study I've read in a while
- Brilliant! I Dismiss Service Brokers on Monday. Someone Announces One on Tuesday. Enron Bandwith Exchange Anyone?
- Service Catalog as a Service Broker. Putting Your aaS to Work
- Case Study: Cisco's Private Cloud and Lessons Learned
- A story from the Frontlines of Cloud: Cisco's Private Cloud: Pain And Profit
- Blogging: Third Key to Brokering IT Services Internally: Create Your Own Menu of Services
- The Forces That Will Shape Service Management
- Reading: "How Much is This Gonna Cost? Price Models for IT Infrastructure" - A Critique
- Cisco Intelligent Automation for Cloud - Openstack Support
- Workplace Services. A Brief Personal History of the Service Catalog and Its Evolution
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